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Zombie Loyalists: Using Great Service to Create Rabid Fans
Customer reviews (10)
Five Stars
Great book, motivating to do the right thing in business..
Lessons learned. Insights Gained.
This is the second book I've read by Peter Shankman and, again, he didn't disappoint in his insights, lessons learned and shared, and advice.
*EYEROLL*
The secret lesson of this book: be nice to people.
Wonderful!
A great place to start for any business manager who interacts with customers!.
Amazing!
I just purchased this book!
Unlock Your Company's Potential
This is a book about taking customer service back to its roots, and Shankman has identified the core fundamentals of how to gain a loyal following.
Yes, Real Life Zombie Loyalists Created by Peter Shankman
This book tells it like it is.
Should be mandatory reading for every business owner!
Creating a WOW experience for your customers should be the goal of all business owners.
A must read for anyone who cares about building their brand
No one knows more about combining social media and customer service, and I mean NO ONE, than Peter Shankman.
Once Bitten, I Keep Biting, or How I Quit Worrying and Learned to Love B.R.A.I.N.S.
This book bites, it bit me, it will bite you.